Arrange a Funeral

We understand the difficulties of making important decisions when enduring the death of a loved one. Our staff will work closely with you and your family to explain the options available and guide you through the steps that need to be taken at this time.

We will complete the necessary burial or cremation documentation and gather the information needed to register the death. We will ensure the funeral service aligns with your wishes and is a memorable tribute to the life of your loved one.

What do I need to have prepared before arranging a funeral?

Remember to take time to gather your thoughts when a loved one passes, and when you feel ready to speak with a funeral director it is great to reach out to a supportive familiar face, either a family member or friend to accompany you through the process.

You will need to bring along prepaid funeral documents and any other information about your loved one’s wishes. It is great to come prepared with a list of questions, but you can be assured our friendly staff and Bethel Funerals will walk you through each step.

Check out our Helpful Resources page filled with information to assist you during this challenging time.

 Funeral Enquiry  Helpful Resources

Funeral Planning Aspects to Consider

At Bethel Funerals, we will support and guide you through all the steps of planning a funeral. Below are areas to consider when planning a funeral service.

Live stream your funeral

One of the toughest decisions when arranging a funeral is deciding when to hold the service. Although you want to give everyone the chance to attend, there are unfortunately many reasons why friends and family may be unable to join with you on the funeral day.

To give you the chance to share your loved one’s final goodbye, Bethel has partnered with OneRoom to provide a secure and private webcasting option for friends and family who are unable to attend in person.

What is webcasting?

Once the funeral starts, discreetly placed cameras will capture your loved one’s funeral and send it securely to the internet. The service will be available to watch in real-time and is recorded so that it can be viewed later on. All you need to access the service is an internet connection, a device that can display video and the email invitation.

For your peace of mind, OneRoom will store the video recording safely with password-protected access to the private online archive so you can share the service with family and friends. You can also revisit the recording after the service is complete.

How webcasting a funeral works

1. Choose your funeral date

We’ll schedule your funeral service in OneRoom to automatically begin webcasting.

2. Invite friends and family

You’ll receive an email invitation with details about how to access the funeral service which can be forwarded to others who are unable to attend.

3. Live stream the funeral

When the service begins, cameras will start streaming so anyone with the invitation can view the funeral.

4. Watch it again

Access the recording through the same email invitation and watch as many times as you like. You even have the option to download the service to your computer so that you can keep a copy for yourself.

Watch the video below for a step-by-step guide to access, view and participate in the funeral live stream.

OneRoom has been providing safe and reliable funeral webcasting solutions since 2008. They operate across four countries (United States, Canada, Australia and New Zealand) and have streamed and recorded funeral services and memorials for hundreds of thousands of online guests to date. If you have questions about OneRoom and their webcasting services, please visit OneRoom’s FAQ page

Our funeral home locations that offer webcasting

Three Bethel Funerals venues offer webcasting services. To find out more contact them on the phone numbers below:


  • Mitcham (03) 9873 8866
  • Carrum Downs  (03) 8787 7255


  • Springwood – (07) 3219 933
  • Please note, that whilst OneRoom isn’t available just yet we do have other live-streaming options that we can arrange for you in our chapel.


We understand that death can occur at unpredictable times and under varied circumstances. If you need immediate assistance, please contact the nearest Bethel Funerals location to speak with one of our directors. If you are currently in the process of planning a funeral, our Funeral Planning Guide offers practical information to consider. And if you are looking into arranging a Prepaid funeral plan, please refer to our online resources.



We understand that every family, culture, denomination and faith holds different customs and unique funeral traditions. We are happy to accommodate a wide range of wishes to best honour your loved one.



Choice of a Funeral Celebrant to help conduct your service is important. We will help you select the most suitable celebrant to be sensitive to your family’s needs. If you already have a Celebrant or Minister in mind we are more than happy to work with them to ensure your Funeral service runs smoothly.


Memorial Stationery

The Order of Service booklet is a great way to provide those in attendance at the service with a beautiful keepsake. Order of Service booklets and Memorial Bookmarks are treasured by those who received them and kept at home as a memento. Our graphic design team can find a style that will really capture your loved one.

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We have memorial Urns in a great range of shapes, styles and sizes available to buy. From a style that stands out on display to a discreet keepsake or jewellery, you’ll be sure to find something to buy that suits you and your loved one. For a full range of cremation urns download our cremation urn catalogue.

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Legacy Selections

You and your family can honour your loved one with a legacy that leaves behind more than memories. Because Bethel is a not-for-profit funeral director, you’ll be able to select the area where this real contribution will be made and how their legacy will transform the lives of those in need. We have three legacy areas to choose from: Mission, Humanitarian and Community.